Policies

CHRISTMAS DEADLINES

Check USPS shipping deadlines for First Class Mail Christmas delivery and allow 1-2 additional days for processing. Please be aware that COVID-19 is causing some delays in USPS delivery that are beyond my control.

Order completion time

Orders are usually ready to ship in 1-3 business days. If your order will take longer, I will contact you to let you know.

Shipping

US Shipping standard rate is $4.50 for orders up to $75. If your order is over $75, shipping is on me! I use USPS First Class for standard shipping and USPS Priority mail for expedited shipping. Check the USPS Website for current estimated delivery times for these services.

International Shipping

International shipping rates are calculated at checkout. Shipping may not be available for some regions. International orders are subject to cancellation if I am not able to ship to your address. I will provide a full refund and let you know ASAP if this is the case.

Returns

I will always work to ensure you are completely satisfied with your Stella Joie Designs. I generally accept returns within 30 days, but if you have trouble with any of my products after any length of time, please contact me and I will be happy to help resolve the issue.

 

Contact me for additional questions about orders, returns, or policies: